I-MED Radiology: Locations, Results & Patient Portal Guide

Clinics in Australia: over 200 · Imaging modalities: MRI, CT, X‑ray, ultrasound, nuclear medicine · Patient portal users: millions annually · Years in operation: over 30

Seven key facts paint the picture of I‑MED Radiology’s scale and digital services. The network processes over 6 million patient procedures each year and employs more than 3,000 staff, including over 300 radiologists.

What are the I‑MED Radiology locations?

I‑MED operates clinics in every Australian state and territory as well as in New Zealand. The network’s coverage includes metropolitan hospitals, suburban centres, and regional areas. The official clinic list (I-MED Clinic List spreadsheet, Feb 2023) shows locations in ACT, NSW, QLD, VIC, TAS, and SA.

I‑MED Radiology Hamilton

• Located in Hamilton, Victoria – part of the regional network
• Services include X‑ray, ultrasound, and CT scanning
• Appointments can be booked via the I‑MED online booking system

Hamilton is one of many rural clinics that help reduce the need for long travel to a major city for imaging.

I‑MED Radiology Box Hill

• Address: Box Hill, Victoria – one of Melbourne’s eastern suburbs
• Offers MRI, CT, X‑ray, ultrasound, and nuclear medicine
• Contact phone available on the I‑MED Find a Clinic page

I‑MED Radiology Balcatta

• Located in Balcatta, Western Australia, north of Perth
• Provides X‑ray, ultrasound, and CT services
• Open Monday to Friday, with some weekend hours

Radiology Tasmania

• I‑MED has several clinics in Tasmania, including Kingston (3/11 John Street) and Hobart
• Kingston clinic: phone 1800 000 893, open Mon–Fri 8am–5pm (I-MED Kingston clinic page)
• Services include MRI, CT, X‑ray, and ultrasound

The pattern: I‑MED prioritises accessibility by placing clinics in both high‑density suburbs and smaller regional towns, making imaging available to a wide population.

What this means for regional access: I‑MED’s network design directly addresses the urban‑rural imaging gap in Australia.

How do I get my I‑MED Radiology results?

Accessing your images and reports is straightforward through two channels: the patient app and the practitioner portal. Both are designed to reduce wait times and improve communication between you and your referring doctor.

Accessing results via patient portal

• The I‑MED MyImages app is available for iOS and Android
• Patients can view their images and reports directly on the app
• Requires a referral and registration at the clinic to activate account
• Download from the I‑MED homepage

Viewing images on I‑MED MyImages app

• After scanning, you will receive instructions to download the app
• Images are typically available within 24–48 hours
• Results are also shared directly with your referring practitioner via I‑MED Online – secure practitioner portal

Why this matters: giving patients direct access to their imaging reduces anxiety and allows them to discuss findings with their doctor more informed.

How do I log into I‑MED Radiology patient portal?

The patient portal is the same as the MyImages app – there is no separate web login for patients. For medical practitioners, the portal is at portal.i‑medonline.com.au (I‑MED Online – secure referring practitioner login).

Steps to access I‑MED patient login

• Download the I‑MED MyImages app from the App Store or Google Play
• Open the app and tap “Register”
• Enter the code provided by the clinic when you had your scan
• Create a password and verify your identity
• Your images and reports will appear under “My Exams”

Troubleshooting login issues

• If you forgot your password, use the “Forgot password” link in the app
• Make sure you use the same email that was registered at the clinic
• If the clinic did not provide a registration code, contact the clinic directly (phone numbers on I‑MED Find a Clinic page)

The catch: while the app is convenient, first‑time setup requires a code from the clinic – so keep your after‑scan instructions.

The implication: patients should plan for a short registration step before they can access results independently.

What imaging procedures does I‑MED Radiology offer?

I‑MED covers the full spectrum of diagnostic imaging. The combination of modalities means most common and complex scans can be performed within the network.

MRI scans

• Over 110 clinics offer MRI services (I-MED MRI Locations page)
• From July 2025, Medicare billing of MRI will depend on licensing status at each clinic
• Common uses: brain, spine, joint, and soft tissue imaging

CT scans

• Available at more than 210 locations (I-MED CT Locations page)
• Used for rapid evaluation of trauma, chest, abdominal, and vascular conditions

X‑ray

• Widely available – almost every clinic offers X‑ray
• Low‑dose digital X‑ray technology used

Ultrasound

• Available at most I‑MED clinics
• Covers obstetrics, abdominal, vascular, and musculoskeletal studies

Nuclear medicine

• Including PET/CT in selected clinics
• In New Zealand, I‑MED also provides interventional services
• Useful for oncology, cardiac, and thyroid imaging

The trade‑off: with so many imaging options, knowing which one your condition requires is best left to your referring doctor. I‑MED’s radiologists are available to consult with practitioners on the appropriate modality.

How do I book an appointment at I‑MED Radiology?

Booking is designed to be flexible – online, by phone, or walk‑in depending on the clinic. Most scans require a referral from a GP or specialist.

Booking online

• Use the “Book online” tool on I‑MED homepage
• Select your state, choose a clinic, pick a date and time
• You will need your referral details handy
• Confirmation is sent via email or SMS

Walk‑in options

• Some clinics accept walk‑ins, especially for X‑ray and ultrasound
• Check the specific clinic page on I‑MED website for walk‑in policy
• For MRI and CT, appointments are usually required due to preparation (contrast, fasting)

Preparing for your scan

• Follow the preparation instructions provided when booking
• Bring your referral form, Medicare card, and any previous imaging CDs
• Wear comfortable, metal‑free clothing for MRI
• Arrive 15 minutes early to complete paperwork

For related healthcare services in the Werribee area, see Werribee Medical and Dental Centre.

The takeaway: booking ahead and confirming billing details before the appointment avoids surprises.

For those considering common health procedures and their associated risks, the article on Laser Hair Removal offers a detailed look at another medical service.

For Australian patients needing imaging, the choice is clear: use the I‑MED network for widespread access, but always confirm Medicare billing status after July 2025. For practitioners, the digital tools I‑MED provides can reduce turnaround time and improve patient outcomes – making it a strong partner in clinical workflow.